Double Quick will promptly place a stop payment on the money order and issue a refund check within 7-10 business days. The refund check will be mailed to the address you provide.
You must upload a copy of the money order for a refund to be issued.
If the money order date exceeds 90 days old, the refundable amount may vary due to depreciation.
Please contact us at (843) 388-4966 Ext. 4 if you need further assistance.
Your exclusive and maximum remedy against Refuel Operating Company, LLC (dba Double Quick) is a refund of the transfer amount plus any refundable transfer fees charged by Refuel Operating Company, LLC. No other remedy is available to you, including, but not limited to any remedy for incidental, indirect, special or consequential damages.
We will not be liable to you: (a) for any delays or mistakes, or any claims, losses, or damages, resulting from any circumstances beyond our control, including, without limitation, acts of governmental authorities, national emergencies, insurrection, war, or riots, (b) for any claims, losses, or damages resulting from your failure to comply with these terms, communication system failures, or failures or mistakes in the information you provide; (c) if we are unable to complete a refund because you have failed to provide complete, verifiable, and adequate information; (d) if you did not follow the refund instructions properly; (e) if you did not provide us with correct, complete or timely information; or (f) any delays or losses in the postal service.